For products in stock we aim to process orders within 24-48 hours of the order being placed. Actual delivery times will depend on the delivery location and delivery method. For products not in stock e.g. some wallpapers we will contact you and give an Estimated Time of Arrival (ETA). Estimated delivery times- this is a guide only, based on the quoted delivery timetables and service levels:
Courier delivery-next day to 5 business days approximately for more remote locations
Aerosols are classified as DG and can be shipped Sydney Metro only*. All other purchases are Click and Collect. Identification will be required. No interstate shipping for aerosols is available from us at Crockers at this stage.
Due to the nature and variation of products we sell, we will choose the method of shipping most suitable and reliable for the goods purchased. If you have special requirements or would like express shipping you will need to discuss with us to get a shipping quote. There may be additional charges.
Postal and courier charges are charged to you at cost price inc GST. Please use our online calculator at checkout for accurate shipping costs
| SYDNEY | OUT OF SYDNEY |
|---|---|
| Small (Satchel weight up to 1kg): $10.00 | Small (Satchel weight up to 1kg): $10.00 |
| Medium( Box 33cm x 27cm x 23cm) $15.00 Haymes 12 x 1lt Box | Medium( Box 33cm x 27cm x 23cm) $15.00 Haymes 12 x 1lt box |
| Large ( Box 46cm x 32cm x 35cm): $25.00 Norglass Box | Large ( Box 46cm x 32cm x 35cm): $40.00 Norglass Box |
| (DG’S) Dangerous Goods: (not Aerosols) OUT OF NSW: Email for quote |
|---|
| (DG’S) Aerosols: CLICK AND COLLECT ONLY |
Pick-up Orders are available from the store as shown on the Site. An estimated collection time and date will be displayed when you place your Order.
You agree to comply with collection requirements specified in this clause and such other requirements as notified by us when you place your pick-up Order or within a reasonable period after you submit your Order:
(a) you must collect your ordered Products from the store.
(b) present a photo ID and/or we may also require you to present the debit/credit card used to make the purchase when you collect your Order.
If you will not be the person collecting your Order then your representative must provide us with photo ID and/or we may also require your representative to present the debit/credit card used to make the purchase when your representative collect your Order.
If you or your representative does not supply the appropriate identification, we will not allow collection of the products you have ordered.
You agree to ensure that the person collecting any spray paint or other relevant Restricted Products is over the age of 18 years or such other minimum age as prescribed by law. Please see our section called “Buying Spray Paint” for more information.
By law you are not allowed to purchase spray paint unless you are 18 years of age or older. You are also not allowed to purchase spray paint on behalf of a minor, or otherwise supply spray paint to a minor, unless the spray paint is to be used for the lawful pursuit of an occupation, education or training, or for any lawful artistic, construction, renovation or maintenance activity in the immediate vicinity of the place where supply occurred.
By clicking through to the checkout or buying in store, you understand that this is our law and we may ask you to provide proof of age in the form of an electronically scanned drivers licence that may be emailed to us or shown to us in store. The address on the licence must match the address of the registered shop user and purchaser.
We will not despatch the order unless we are satisfied that the supply is not in breach of the relevant laws. If Crockers has to cancel your order because of your inability to demonstrate compliance with the spray paint laws, we will charge you a 30% restocking fee and will refund the difference only. ALL spray paint is sent via Courier and the shipping costs include the associated fuel levy and dangerous goods charged by the courier company. A signature may be required on delivery.